Sr. Project Manager

# of Openings
Project Management


PulseCX is seeking a full-time experienced and polished Senior Project Manager to work on established agency brands and exciting new business accounts. The successful candidate will join our talented Project Management team in partnering with our Account Services lead(s) to deliver strategic and innovative solutions that are completed on-time and on-budget for our clients.


Our Culture 

PulseCX is an entrepreneurial healthcare marketing services company that leverages each individual’s talents to the fullest, without the hierarchy that can inhibit fast decision-making.  It’s a performance-driven culture that’s bold and sure-footed in its decision making.  We focus on excellence while keeping a keen eye on process and efficiency.  We maintain an environment that allows each individual the ability to collaborate with other smart, talented people while learning and growing both professionally and personally. We’re a dedicated team of hard-working professionals and we’re passionate about what we do.



  • Pharmaceutical marketing (experience in both print and digital is ideal)
  • Direct and ongoing interaction with client project managers and marketing operations leads
  • Primary ownership of all delivery-related aspects of an assigned piece of business
  • Simultaneous management of multiple projects of varying complexity
  • Process and workflow management and development


  • Facilitate communications between internal agency team members and brand/client’s marketing operations teams and partners
  • Manage day-to-day operational connections with client’s project management and marketing operations services
  • Work with internal/external cross-functional teams to understand business requirements of assigned projects and develop actionable project schedules that accurately capture the tasks, timelines, resource assignments, and milestones
  • Facilitate and/or develop detail-level business rules documentation from high-level campaign business rules developed by the agency strategy team
  • Manage third-party and agency partners (e.g., media vendors, technology partners) with respect to their assigned work and deliverables as they relate to your projects/accounts
  • Perform campaign management functions as they relate to multi-channel marketing campaigns for your brands (e.g., inbound/outbound file feeds, ensuring direct mail/email triggers are operating correctly)
  • Adhere to existing project management processes and contribute to the evolution of these in an effort to continually drive efficiencies
  • Develop project-related documentation (e.g., project schedules and timelines, statements of work, work orders, change orders)
  • Facilitate internal working sessions with cross-functional teams to ensure project clarity, logistics, etc. are accounted for and actionable
  • Maintain all project-related financial reporting (financial status and reconciliations, etc.)
  • Lead weekly internal status meetings
  • Manage key stakeholders’ expectations throughout the life cycle of the project and consistently communicate key staffing, budget, and financial performance metrics for the project
  • Ongoing management and mitigation of project risk (scope/cost)
  • Lead internal project-level finance meetings
  • Participate in client meetings and calls as appropriate


  • A minimum of 5 total years of project management experience at an advertising agency, including strong digital acumen
  • A minimum of 3 years of experience in pharmaceutical project management across various digital and offline tactics (both HCP and patient)
  • Background must include work with various digital marketing channels (front- and back-end website development, email marketing, CRM, SEM/SEO, analytics, etc.) as well as traditional offline industry marketing materials (brochures, sales aids, training materials, etc.) and a familiarity with the print development and production lifecycle
  • Keen ability to multi-task and manage multiple deliverables simultaneously
  • Excellent oral and written communication skills demonstrated by first-hand experience in facilitation and negotiation with clients
  • Strong knowledge of the Microsoft Office suite
  • Bachelor’s degree from accredited college or university 


Senior Project Manager Compensation 

PulseCX offers:

  • competitive compensation 
  • comprehensive benefits package including health insurance
  • PTO
  • 401(k) with company match




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